Senin, 02 Januari 2017

Inquiry Letter and Replying Inquiry Letter





Inquiry Letter

Definition of Inquiry letter
 


A letter of request, also known as a letter or letters of interesting candidates, will be sent to the companies. Letter of request is a letter from a prospective buyer to the seller requesting information about the products offered. With the offer of the seller will potential buyers will know the price, and the sale and purchase, and a description of the goods or services to be purchased. This is the purpose of the prospective buyer a written request to the seller.

When a prospective buyer has to know the condition of the goods / services following the price and terms of sale and purchase, of course he did not need to ask for a quote from the seller. Letter of inquiry required in formal trade demand formal procedures in writing. Letter of inquiry is often an early stage of the business transactions. Through a letter of inquiry to ask a potential buyer or to request information about the goods or services to be purchased. In reaction, the seller explained the things he wanted to know the buyer, the buyer did finally order and business transactions as the top buying and selling process.
 
In addition to the above mentioned potential buyers asking price lists and catalogs (if the items varied) and a technical description of the goods in the form of leaflets or brochures. For items that allow, prospective buyers can also request a sample of goods actually sent.


Format of a Letter of Inquiry


Follow this format in writing a letter of inquiry:
1.      In the first paragraph, identify yourself and, if appropriate, your position, and your institution or firm.
2.      In the second paragraph, briefly explain why you are writing and how you will use the requested information. Offer to keep the response confidential if such an offer seems reasonable.
3.      List the specific information you need. You can phrase your requests as questions or as a list of specific items of information. In either case, make each item clear and discrete.
4.      Conclude your letter by offering your reader some incentive for responding.

Types of inquiry letter

 
Based on purpose, there are two most common types of inquiry letters such as (1) personal status inquiry letter and (2) business status inquiry letter.

  • Personal status inquiry letter: The letters that are written by prospective employers for obtaining information about job applicants are called personal status inquiry letter. Employers write this letter to obtain information relating to the applicant’s personal and family background, ability, skills, honesty, character, integrity, quality of performance, fitness for job etc. generally this letter is written to the referees mentioned by the concerned applicant. In response to this letter, the referees write a reply letter to the employer. This response letter may be favorable, unfavorable or neutral to the applicant.
  • Business status inquiry letter: When a business enterprise writes letter to another business enterprise for collecting information about a prospective customer, it is known as business status inquiry letter. This letter is usually written for collecting information about financial capability, goodwill, nature of business dealings, honesty etc. of a business enterprise to determine whether to establish business transactions with it. Responses of this letter may be either favorable or unfavorable.
 
Sample Inqury Letters
Alfaindo
Melati Street 24, Jakarta 17510 INDONESIA
Phone: (021) 88321475

Reff No. 018/ EXe-Mark/SP/2009
October 20, 2009
PT. ANUGERAH JAYA
Mr. Dedi
Purchasing Manager
Flamboyan Street 105
Jakarta 17510
Dear Mr Dedi,
Subject: The list of goods and the production price list
Our company is a company that specializes in the sale of goods of basic needs, including fast food, goods, household goods, raw food, and so on. We will soon open several branches in various areas in Java. although we will open branches in various regions, we would like distribution of goods to be sent for sale in our company running smoothly and the goods we sell quality goods with prices that can reach the surrounding community.
Some time ago we read a profile of your company, your company produces goods in a Jakarta newspaper. We are very interested to work with your company. Therefore we are very happy if your company is willing to send the list of goods and the production price list. If your company has regional branches in Central Java and East Java, we also ask to include the address of an office in your company so that later if your office area is within easy walking distance from our company, we can order the goods from the nearest branch office .
We also hope that your company can provide special offers for our company. We also want to know how the payment system.
We are expecting a reply from you to work with our company.
Your Sincerely,
Purchasing Manager
Siswo.Pranoto SKom
  

Replying Enquiry  

The reply to an enquiry should have the courteous thanking feature, thanking the sender for his interest. The reply to an enquiry should be so prompt and correct that it should change a routine enquiry into a firm order. The reply should provide all the answers to the questions in the enquiry letter. It should even answer implied questions and unasked questions. The tone should be cheerful and the information complete. Details of dates, price, quality and quantity etc., should be exact and correct. In short, the reply to an enquiry letter should not give scope for the enquirer to ask for more clarifications and further details. The reply should have a clinching effect. 


Sample Replying Enquiry Letters

PT. Antoni Victory

Jl. Selat Makasar No. 2,
Jakarta

Date: 15th December 2016
PT. Antilope Madju
Jl. Joglo Raya No. 48, Jakarta

Dear Sir / Madam
I am writing to you to inquire about a vacancy in your company's office for an IT Project Manager. I have been told of this opening by a Mr Richard Brown who is currently employed by your company.
If the position exists then I am very interested in it as I feel it is a perfect fit for my skills and abilities. I am currently working for a leading multinational company, where I have been successful in controlling cost and budgets, improving staff performance and completing projects to time.
I look forward to discussing my relevant work experience and academic qualifications with you and also explaining how I contribute to your company's continued growth and success.
Please feel free to contact me if you require clarification or any further information. I thank you for your time and I look forward to hearing form you.

Yours sincerely,

 







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